What We're Reading
Industry reads hand-picked by our editors
Mar 21, 2025
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Harvard Business Review
How to Build Your Own AI Assistant
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TheStreet
Carnival Cruise Line passengers reject technology upgrade
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CFO Dive
Economic data ‘point to headwinds ahead,’ Conference Board says
Mar 20, 2025
Mar 19, 2025
Mar 18, 2025
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TechTarget
Qualtrics releases employee, customer service AI agents
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Financial Times
AI won’t fix the real issue with customer service
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Retail Dive
Wayfair plots second large-format store
Mar 17, 2025
Mar 14, 2025
Mar 13, 2025
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Forbes
Does Playing Music Increase Sales? The Power Of Music In Retail
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The Financial Brand
You Won’t Find GenAI Under The Hood of BofA’s Erica … Yet
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The Wall Street Journal
Petco’s Plan to Win Back Customers Lost After the Pandemic
