What We're Reading
Industry reads hand-picked by our editors
May 15, 2026
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The New York Times
Why Your Life Is Now on Subscriptions
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HR Dive
Employers adopt AI tools faster than they can train workers to use them
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Retail Dive
Best Buy debuts consultation spaces within Ikea stores
May 14, 2026
May 13, 2026
May 12, 2026
May 11, 2026
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The Wall Street Journal
The ChatGPT-ification of American Business
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TechTarget
AI should remove friction, not agents, from contact centers
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Travel Weekly
How ultralow-cost pioneer Spirit revolutionized the airline industry
