Press Releases
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Stackable Labs Launches First AI Experience Layer for Customer Service Messaging
Press release from Stackable Labs • May 14, 2026 -
Sogolytics Named Among Notable Vendors in the Customer Feedback Management and Analytics Solutions Landscape, Q1 2026
Press release from Sogolytics • May 8, 2026 -
Boot Barn Selects Aptos ONE to Power its Next Era of Retail Growth
Press release from Aptos • May 6, 2026 -
London Borough Transforms Customer Service with Centralised Knowledge Management Platform
Press release from KPSOL • April 30, 2026 -
Operata launches 'Numéro' release for Genesys Cloud CX
Press release from Operata • April 30, 2026 -
Sogolytics: 37% of Customers Will Switch After a Single Negative Experience
Press release from Sogolytics • April 20, 2026 -
Airship Expands Industry-first AI Agent Fleet, Bringing Goal Optimization to the Enterprise
Press release from Airship • April 13, 2026 -
Temu Recognized on USA TODAY’s 2026 Best Customer Service List for Consistent Service Excellence
Press release from Temu • March 5, 2026 -
Operata Raises Series A to Bring CX Observability to the AI-augmented Contact Center
Press release from Operata • Feb. 25, 2026 -
NoFraud Appoints Breanna Moreno as CX Architect to Strengthen Brand-First Approach to Fraud Prevention and Policy Abuse
Press release from NoFraud • Feb. 18, 2026 -
EILEEN FISHER Partners with Aptos to Power Agile, Unified Retail Experiences
Press release from Aptos • Feb. 11, 2026 -
Location3 Launches LocalScore in LOCALACT
Press release from Location3 • Feb. 5, 2026 -
UserTesting Unveils UserTesting for Figma, Embedding AI-Powered Customer Insights Directly into Design Workflows
Press release from UserTesting Technologies, Inc. • Jan. 27, 2026 -
Location3 Appoints Michele Crowley as Chief Growth & Strategy Officer
Press release from Location3 • Jan. 21, 2026 -
New Sogolytics CX Index: Trust Crisis Deepens as Companies Struggle to Balance AI Automation with Human Connection
Press release from Sogolytics • Jan. 14, 2026 -
Customer experience at breaking point as organizations struggle to meet rising expectations
Press release from AND Digital • Jan. 13, 2026 -
AND Digital scales U.S. Business Operations Amid Global Surge in Demand for AI and Data Platforms
Press release from AND Digital • Dec. 2, 2025 -
Simplesat launches fast-track migration program ahead of Delighted shutdown
Press release from Simplesat • Dec. 2, 2025 -
OpenAI recognizes Clootrack for surpassing 100 Billion tokens for Voice of the Customer analytics
Press release from Clootrack • Nov. 24, 2025 -
Embrace Acquires SpeedCurve, Expands User-Focused Observability Platform with Web Performance Insights
Press release from Embrace • Nov. 12, 2025
