What We're Reading: Page 38
Industry reads hand-picked by our editors
Nov 09, 2023
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Reuters
Carmakers urged to enhance customer experience throughout vehicle lifetime
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C-Store Dive
The Road Ahead: Are self-checkouts a barrier to innovation?
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The Independent
New DoorDash tipping policy could bring big consequences for customers
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TechCrunch
Airbnb leans on reviews to make listings more reliable as it tests review summaries using generative AI
Nov 08, 2023
Nov 07, 2023
Nov 06, 2023
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Fox 13 Tampa Bay
Businesses incorporate Artificial Intelligence into customer service
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Harvard Business Review
Creating Customer Service Bots That People Don’t Hate
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The Wall Street Journal
Marriott Taps Emotions to Help Elevate Digital Experiences
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