What We're Reading: Page 5
Industry reads hand-picked by our editors
Oct 15, 2024
Oct 14, 2024
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Marketing Dive
Consumers still ally with brands on social: Here’s what the numbers say
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Retail Customer Experience
Primark debuts self-checkouts in UK
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Packaging Dive
Consumers are confused by packaging sustainability claims
Oct 11, 2024
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Fortune Europe
Irish-founded unicorn Intercom ditches ChatGPT for Anthropic’s Claude
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Retail Brew
Lack of customer loyalty is forcing retailers to experiment
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Kiosk Marketplace
Ikea kiosk helps customers find perfect mattress
Oct 10, 2024
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The Financial Brand
Balancing Fraud Prevention and Customer Experience
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CIO
Oracle adds agentic AI to Fusion Cloud CX
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Convenience Store News
Taking Cues to Elevate the Customer Experience
Oct 09, 2024
Oct 08, 2024
Oct 07, 2024
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Bloomberg
Ryanair’s Customer Data Process Under Review by Regulator
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ATM Marketplace
Creating the best retail banking experience
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Business Traveller
Finnair’s CEO on the airline’s new strategy, cabin renewal and customer experience