What We're Reading: Page 9
Industry reads hand-picked by our editors
Sep 05, 2024
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Business Insider
To speak to a representative, press $$
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Australian Broadcasting Corporation
Businesses using AI without telling customers or employees, survey reveals, as government moves on ‘mandatory’ AI rules
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PYMNTS
Salesforce Acquires AI Voice Agent Developer Tenyx
Sep 04, 2024
Sep 03, 2024
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CX Today
Oracle Announces Revenue-Boosting All-in-One CX Management Solution
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Federal News Network
Meet the woman behind the latest customer experience drive
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American Medical Association
How the AMA is improving physicians’ customer experience
Aug 30, 2024
Aug 29, 2024
Aug 28, 2024
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CustomerThink
No, I don’t want to log in
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TechTarget
Why contact centers have high turnover and how to combat it
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McKinsey
Approach generative AI with a beginner’s mindset
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