About CX Dive
CX Dive provides in-depth journalism and insight into the most impactful news and trends shaping the customer service space. The newsletter and website cover topics such as customer service, personalization, loyalty, AI and automation and more.
CX Dive is a leading publication operated by Industry Dive. Our business journalists spark ideas and shape agendas for 14 million decision-makers in competitive industries.
Our other sites
The team at Industry Dive delivers news and exclusive insights to decision-makers across the most competitive industries.
Explore our publications:
- Agriculture Dive
- Automotive Dive
- Banking Dive
- BioPharma Dive
- CFO.com
- CFO Dive
- CIO Dive
- Construction Dive
- C-Store Dive
- Cybersecurity Dive
- Education Dive
- ESG Dive
- Facilities Dive
- Fashion Dive
- Food Dive
- Grocery Dive
- Healthcare Dive
- Higher Ed Dive
- Hotel Dive
- HR Dive
- K-12 Dive
- Legal Dive
- Manufacturing Dive
- Marketing Dive
- MedTech Dive
- Mobile Marketer
- Multifamily Dive
- Packaging Dive
- Payments Dive
- PharmaVoice
- Restaurant Dive
- Retail Dive
- Smart Cities Dive
- Social Media Today
- Supply Chain Dive
- Trucking Dive
- Utility Dive
- Waste Dive