What We're Reading: Page 12
Industry reads hand-picked by our editors
Aug 06, 2024
Aug 05, 2024
Aug 02, 2024
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TechTarget
SupportLogic acquires xFind for customer service experience AI
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MIT Sloan Management Review
Six Signs of a Successful Chief Experience Officer
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CX Today
CX All-Stars: Leaders Reveal Their Biggest Business Mistakes
Aug 01, 2024
Jul 31, 2024
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Forbes
The Gap Between Customer Expectations And Satisfaction
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Popular Science
Can grocery-bagging robots make self-checkout less of a pain?
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Modern Retail
The case for and against AI chatbots
Jul 30, 2024
Jul 29, 2024
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Retail Dive
Nordstrom to open more Indochino shop-in-shops
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Retail TouchPoints
Exclusive: Automated Voice Agents are Hurting Customer Retention
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Restaurant Technology News
Bojangles Aims to Expand Its AI Drive-Thru Technology to 200 Restaurant Locations
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