What We're Reading: Page 17
Industry reads hand-picked by our editors
Jun 14, 2024
Jun 13, 2024
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Chain Store Age
Untuckit unifies omnichannel customer experience
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Destination CRM
Talkdesk Adds GenAI Capabilities to Talkdesk Retail Experience Cloud
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Consumer Goods Technology
Starbucks Unlocking Mobile App to Non-Rewards Members to Expand Personalized Promotions
Jun 12, 2024
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Harvard Business Review
GenAI Is Leveling the Playing Field for Smaller Businesses
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Nextgov/FCW
DOJ launches CX-focused initiative
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The Wall Street Journal
Apple Intelligence: A Guide to Apple’s AI-In-Everything Strategy