What We're Reading: Page 18
Industry reads hand-picked by our editors
Jun 05, 2024
Jun 04, 2024
Jun 03, 2024
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Chain Store Age
Online shoppers want personalization – are they getting it?
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Business Insider
How NICE Is Using AI to Improve the Online Customer-Service Experience
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The Wall Street Journal
They Were Used to Five-Star Service at First Republic. Now They’re Just Regular Customers.
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