What We're Reading: Page 25
Industry reads hand-picked by our editors
Jan 23, 2024
Jan 22, 2024
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Wall Street Journal
Want Somewhere to Hang? Try the Cafe Run by a Bank
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The New York Times
How AI Could Change Travel in 2024
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Ars Technica
Cable firms to FTC: We shouldn’t have to let users cancel service with a click
Jan 19, 2024
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Wall Street Journal
Americans Are Ditching Weeknight Fun. Can They Be Tempted Back?
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Retail TouchPoints
The Power of Play: Using Gamification to Elevate Retail Apps
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Ad Age
Havas hires first CEO for its global CX network
Jan 18, 2024
Jan 17, 2024
Jan 16, 2024
Jan 12, 2024
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Retail Customer Experience
Consumer auto brand loyalty grew in 2023
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Entrepreneur
How Customer Success Can Supercharge Your Revenue
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Bloomberg
American Airlines’ (AAL) Passenger Service Workers Union Approves New Contract