What We're Reading: Page 24
Industry reads hand-picked by our editors
Apr 05, 2024
Apr 04, 2024
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Payments Dive
Credit card complaints jumped 38% last year: CFPB
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Harvard Business Review
How Gig Work Pits Customers Against Workers
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Hotel Dive
FTC, DOJ consider hotel price-fixing case
Apr 03, 2024
Apr 02, 2024
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MIT Technology Review
Scaling customer experiences with data and AI
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BizTech Magazine
Why Improving Customer Service Is the Goal of Most Digital Transformation
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Forbes
Self-Pour Taprooms Create A New Customer Experience
Apr 01, 2024
Mar 29, 2024
Mar 28, 2024
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Chain Store Age
Wendy’s upgrades loyalty program with AI
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Wall Street Journal
Biggest Gains in Customer Satisfaction in the Management Top 250
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Banking Dive
Wells Fargo overcharged military members, lawsuit claims
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