What We're Reading: Page 27
Industry reads hand-picked by our editors
Mar 08, 2024
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The Washington Post
We tested Amazon’s new AI shopping chatbot. It’s not good.
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Inc.com
Customer Service Lessons From Boeing
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KSNV
T-Mobile Business Customer Experience Center
Mar 07, 2024
Mar 06, 2024
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Forbes
Leveraging CX Best Practices Is Critical For Long-Term Growth
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The Washington Post
TurboTax and H&R Block’s AI chatbots are giving bad tax advice
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Total Retail
The Top CX Trends That Matter Most for Brands
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