What We're Reading: Page 28
Industry reads hand-picked by our editors
Dec 14, 2023
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MIT Technology Review
These robots know when to ask for help
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Yahoo Finance
Alphabet Adds Loyalty Cards to Wallet App for Wear OS
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Ad Age
Why brands urgently need to rethink CX
Dec 13, 2023
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Entrepreneur
Inside the Resort Where Customer Service Reigns Supreme
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Fast Company
Make it or break it: 3 client experience must-haves for client retention
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The New York Times
Shoppers, Facing Holiday Spending, Turn to Loyalty Programs
Dec 12, 2023
Dec 11, 2023
Dec 08, 2023
Dec 07, 2023
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CIO Applications
The Crucial Role of Customer Experience in Business Growth
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Retail TouchPoints
Are you Customer-Obsessed? Here’s Why you Should Be
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Payments Journal
SMBs Improve Customer Experience with Technology/Partnerships