What We're Reading: Page 28
Industry reads hand-picked by our editors
Feb 28, 2024
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Retail Customer Experience
The Paper Store revolutionizes tech to enhance customer experience, streamline operations
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MIT Technology Review
Conversational AI revolutionizes the customer experience landscape
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MeriTalk
How Agencies are Driving CX Across Government
Feb 27, 2024
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Conversational AI revolutionizes the customer experience landscape
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The New York Times
AT&T Offers $5 Credit After Widespread Service Outage
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Wall Street Journal
Can IKEA Save the Mall?
Feb 26, 2024
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GovCIO Media & Research
A Reflection on User Experience From DOD’s First CXO
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Entrepreneur
Why AI Customer Service Will Get a Whole Lot Better in 2024
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Fast Casual
How Smoothie King upgraded its CX platform
Feb 23, 2024
Feb 22, 2024
Feb 21, 2024
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Hospitality Net
Guest-first: hotel systems must prioritise hospitality experiences
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Forbes
How Boll & Branch Is Using Hospitality To Transform Luxury Bedding
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Retail Customer Experience
How AI can help better manage retail returns
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