What We're Reading: Page 21
Industry reads hand-picked by our editors
May 06, 2024
May 03, 2024
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Wall Street Journal
Wayfair’s New Strategy Looks Built to Last
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CBT News
Aftermarket service shops see higher ratings in 2024
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Fintech Nexus
Overall U.S. customer satisfaction with BNPL grows: study
May 02, 2024
May 01, 2024
Apr 30, 2024
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Automotive Dive
Dealer service satisfaction improves, despite growing wait times and prices
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Marketing Dive
Warner Bros. Discovery unveils first-party data platform to unify video
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Harvard Business Review
GenAI Can Help Companies Do More with Customer Feedback
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