What We're Reading: Page 23
Industry reads hand-picked by our editors
Feb 12, 2024
Feb 09, 2024
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CNN Business
McDonald’s pushed customers to the brink on price. They’re starting to push back
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Forbes
The Art Of Crafting Unforgettable Customer Experiences
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Insurance Business America
Can insurers keep pace with consumer expectations?
Feb 08, 2024
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American Banker
Virtual assistants are the future, but some banks are falling behind
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The Financial Brand
Banking on Personalized AI for Customer Experience
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Bloomberg
Target (TGT) Paid Membership Program Would Be Like Amazon Prime, Walmart+
Feb 07, 2024
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Automotive Dive
Peugeot adding ChatGPT voice assistant to its vehicles
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Fast Company
The CX games: How to go for gold in 2024
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Chain Store Age
Exclusive: Mastercard says generative AI to transform personalization